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LANCOPS SecureNET Services, LLC is a managed services provider with a focus on onsite network infrastructure support, remote network monitoring & management, and 3rd party security services that serves as on-demand "smart hands" technicians to major MSP's, MSSP's, IT vendors, and computer consulting firms. The company is contracted to install & service network & security products from the top vendors, such as Cisco Systems, Palo Alto Networks, Fortinet, Linksys, Netgear, Watchguard, Cradlepoint, Symantec/Norton and others, in partnership with major MSP's, MSSP's, field service engineers and on-site support specialists to make sure that only the best technicians are dispatched to handle your needs.
Are You Ready for Managed Services?
Whether you currently have an in-house IT staff or not, the rising cost and technical sophistication required to keep your computer network up & running may be draining much needed working capital from your main line of business operations. If you are like many other businesses, then you are very concerned about maintaining the continuous availability of your IT systems but increasingly worried about rising costs. Outsourcing some or all of your IT service requirements to a trusted managed services provider can help you to obtain specialized IT services without the additional overhead of full-time employees. 
You are ready for Managed Services if:
  • IT costs are eating up your working capital
  • Retaining experienced IT staff is becoming difficult & expensive
  • Important IT development projects are behind schedule & over budget
  • Your current service providers are prohibitively expensive
  • Employee IT Acceptable Use Policy does not exist or is not enforced
  • Network downtime is increasing 
  • Network & workstation speed & performance are decreasing
  • Employee productivity is stagnating or decreasing
  • Viruses, Spyware and other security problems are compromising data privacy
  • Compliance with mandated data privacy laws, such as HIPAA, PCI, or SOX is undetermined
  • Insecure unauthorized software is present on PC's or laptops in your network
  • 3rd party contractors & guests can plug an infected laptop into your network without detection or quarantine
  • Computers that crash cannot be restored in a timely fashion
  • Fast, inexpensive recovery from a network-wide disaster is not possible
If your organization suffers from one or more of the above symptoms, then you are definitely ready to investigate managed services.

We're ready! Now what?
Your next step should be to document the size of your network, your total IT budget and a prioritized list of IT problems that you want a prospective managed service provider to address. This is important because managed service providers tend to focus on appropriately sized & funded clients with needs that they can meet profitably, so it saves everyone time if you specify this information up front. 

Once you have a couple of qualified MSP's or MSSP's competing for your business, you can get quotations for the levels of service that you require - what is called in the trade an SLA or Service Level Agreement. Your SLA is the legal contract that governs the delivery of the services that you have contracted for, how performance standards will be measured, and how your payments for services will be rendered.

LANCOPS SecureNET Services, LLC can be contacted at 828-226-0136 for a consultation or emergency technical support.